Articles. L.G. Debo, L.B. Toktay and L.N. Van Wassenhove, “Market and Asymmetric Information” Manufacturing & Service Operations Management,, G. Lai, L.G. Debo, and K. Sycara “ Buy Now and Match Later: Impact of “Signaling Quality via Long Queues” Management Science.
Recently published articles from Journal of Operations Management. Social management capabilities of multinational buying firms and their emerging market.
Save; Share; Buy Copies; From the March–April 2017 Issue Reinventing Performance Management Technology & Operations Digital Article Why are consumers increasingly dissatisfied with the quality of help they get from customer.
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Lean manufacturing: context, practice bundles, and performance. As global supply chains compete in an increasingly complex and rapidly changing business environment, supply chain responsiveness has become a highly prized capability. Christiansen Richard Tanner Pascale Describes the history of Honda Motor Company from its beginning through its entry into and subsequent dominance of the U. But while the term is used frequently in the service design and new service development literature, surprisingly little has been... Read More Work study and Industrial Engineering plays a very important role in production and operations management. Quality Management
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In doing so we cross-validate Frohlich and Westbrook's framework with a more recent and broader sample of data utilizing multi-dimensional performance measures collected from supply chain managers. Operations: Policy and Strategy. Further, prior research has found that outsourcing organizations struggle to estimate accurately the so called "hidden costs" associated with managing these inter-organizational relationships. The effectiveness of contracts is bounded by the institutional environment in which they are designed and enforced. Enhancing hospital supply chain performance: A relational view and empirical test. On the one hand, every activity, connection, and production flow in a Toyota factory is rigidly scripted. Companies that have gotten into a weak position need to tackle the problem. Frei Corey Hajim Commerce Bank has become one of the fastest growing banks in the country, despite having defied conventional wisdom about how to grow deposits. Garvin is Associate Professor of Business Administration at the Graduate School of Business Administration, Harvard University. Production Planning and Control. Most Downloaded Journal of Operations Management Articles. In this article, the author reviews and synthesizes the varying definitions of product quality arising from philosophy, economics, marketing, and operations management.